Meet your users where conversations happen.
One platform, five conversation channels. Configure each from a single admin dashboard.
Website Widget
A branded chat widget embedded on your site. Custom colors, logo, positioning, and welcome messages. Deploy with a single script tag.
Discord
AI responses and command handling for your community servers. Rich markdown formatting and code block support.
Telegram
Direct messages, mentions, and commands. AI-driven contextual follow-up buttons for natural conversations.
Zendesk
Two modes: public auto-replies on tickets, or private response suggestions for your support agents. Toggle each independently.
REST API
Query your bot programmatically from any application. Full API key management and usage analytics.
Turn your existing content into useful answers.
Feed your bot documents, websites, and GitHub repos. Semantic search retrieves the most relevant context for every question.
Text & PDFs
Upload documents directly to build your bot's knowledge.
Website Content
Crawl and scrape pages with sub-page support and Brotli decoding.
GitHub Repos
Auto-ingest documentation from any public or private repository.
"Rate limiting is enforced per API key. Each key allows 100 requests per minute..."
Illustrative — knowledge ingestion and retrieval flow
Illustrative — knowledge + live API data combined in one response
Go beyond stored knowledge. Answer with live data.
Connect external REST APIs so your assistant can use current data alongside your knowledge base when answering questions.
Multiple APIs
Connect any number of external REST endpoints to your bot.
Endpoint CRUD
Full management of methods, URLs, headers, and parameters.
Health Checks
Automated diagnostics verify each endpoint's availability.
Usage Analytics
Track inbound and outbound API calls with detailed stats.
Support customers directly — or help your agents respond.
Two independently toggleable modes let you choose how BitBot Pro participates in your Zendesk workflow.
Your assistant. Your brand.
Customize appearance, set welcome messages, and embed on any website with a single script tag.
Manage your bots. Understand your conversations.
A centralized dashboard to administer bot instances, track usage across channels, and review every conversation.
Illustrative — sample dashboard with demo data
Isolated Bot Instances
Separate configs, knowledge bases, and integrations per instance.
Conversation Filters
Filter by platform, date, and keyword across all channels.
Seven-Day Trends
Message volume trends broken down by every connected channel.
Role-Based Access
Superadmin and user roles control who manages what.
Up and running in three steps.
Add your knowledge
Upload documents, connect websites, or link GitHub repositories. Your content becomes your bot's brain.
Connect channels & data
Configure conversation channels and external APIs. Each channel can be enabled independently.
Test and launch
Preview answers in the live demo, deploy your assistant, and review conversations as they happen.